B&W Website Privacy Policy

Last Updated: September 3, 2026

B&W Hydrovac and Site Solutions (“B&W Hydrovac,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how information may be collected, used, and protected when you visit our website or contact us regarding our services.

Information We Collect

Our website does not require users to create an account or provide personal information through online forms. However, you may voluntarily provide personal information when contacting us by phone or email.

Information you provide may include:

  • Your name
  • Email address
  • Phone number
  • Company or organization name
  • Project or service location
  • Information about the services you are requesting
  • Any other information you choose to provide when communicating with us

We use this information solely for legitimate business purposes, including responding to inquiries, providing estimates, scheduling services, communicating about projects, and fulfilling requests for our services.

Website Analytics and Usage Information

Our website may use Google Analytics and Google Search Console (formerly known as Google Webmaster Tools) to help us understand how visitors find and use our website.

These services may automatically collect certain non-personally identifying or technical information, such as:

  • IP address
  • Browser and device type
  • General geographic location
  • Pages visited
  • Time spent on the website
  • Referring websites or search terms
  • Website performance and traffic information

We use this information to monitor website performance, understand visitor behavior, improve our website, and evaluate the effectiveness of our online presence. Google may collect and process information according to its own privacy policies and terms.

Cookies and Similar Technologies

Our website and third-party analytics services may use cookies or similar technologies to collect information about website usage and performance. Cookies are small files stored on your device that can help websites recognize browsers and understand how visitors interact with website content. You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

How We Use Your Information

Information collected through our website or provided directly to us may be used to:

  • Respond to questions and service inquiries
  • Provide estimates or information about our services
  • Schedule and perform requested services
  • Communicate with customers and potential customers
  • Maintain appropriate business records
  • Improve our website and services
  • Monitor website traffic and performance
  • Protect our business, website, customers, and legal rights
  • Comply with applicable laws and legal obligations

Sharing of Personal Information

B&W Hydrovac and Site Solutions does not sell, rent, or trade your personal information.

We do not share personal information with third parties except when necessary to fulfill a request from a customer or potential customer, provide requested services, operate necessary website functionality, or comply with applicable legal requirements. For example, information may be shared with a service provider, contractor, supplier, or other party when their involvement is reasonably necessary to complete a requested project or service. We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect our legal rights or the safety of others. Website usage information may also be processed by service providers such as Google in connection with analytics and website performance services.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, electronic communication, or method of data storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to websites operated by third parties. B&W Hydrovac and Site Solutions is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our website and services are intended for a general business audience and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

Your Privacy Choices

You may contact us to ask about personal information you have provided directly to B&W Hydrovac and Site Solutions or to request that we update or delete that information, subject to any information we are required or permitted to retain for legitimate business, contractual, or legal purposes.

You may also manage cookies and other tracking technologies through your browser or device settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how B&W Hydrovac and Site Solutions handles information, please contact us using the phone number or email address provided on our website.